Business Processes / 2.4

Fresh I&C where there should be SM WAN but no SM WAN on

2 primary steps ยท 2 associated steps

StepSRVDescriptionComment
12.1Before Install Day โ€“ Request WAN MatrixFor the specified install location, check a) the likelihood of connectivity to the SM WAN; and b) which WAN technology variant is recommended.
28.2Before Install Day - ReadRead the status of the CH planned to be used for I&C. confirm the
2.1โ€”Inventory - CHFprenotification of CH before sending engineer on site. Physically Install ESME and a 4G CH, or for GSME only install CH on a hot shoe.
2.2โ€”Power up CHCH WAN LED indicate NO WAN, and no birth event. Change to a VWAN capable 4G CH if the existing one is not.