| Step | SRV | Description | Comment |
|---|---|---|---|
| 1 | — | Manage Consent | This is required for consumption data collection and use of Wi-Fi if VWAN is used for communication. This is required at beginning of the process to ensure the consumption data is restricted to protect the tenant who moved out. If VWAN is used for communication, this service request may result in the Wi-Fi being disabled by the VWD acting as the PPMID/IHD/CAD. This can occur because the Wi-Fi network and its configuration may belong to the tenant who has moved out. As a result, the Energy Supplier may receive an E21 timeout for this service request and any subsequent requests. It is therefore recommended for the Energy Supplier to |
| 2 | — | Restrict Access for Change of | provide guidance to the new tenant asking them to |
| 3 | 3.2 | Tenancy | re-establish the Wi-Fi connection. Disable Pin. This may have been set up for the tenant moving out to protect any of the messages sent to them. If this is not set up, the new tenant will not be able to |
| 4 | 3.5 | Disable Privacy PIN | see any messages that might be sent by the supplier. |
| 5 | 1.1.1 | Update Import Tariff (Primary Element) | Update Tariff and Price Update the:- • .Non-Disablement Calendar. This will stop the load switch from opening in case of prepayment tenant. • Prepayment Setting. |
| 6 | 2.1 | Update Prepay Configuration | Read back the midnight meter reading that the meter |
| 7 | 4.6.1 | Retrieve Import Daily Read Log | has made. Meter Reading at the time of Tariff/Payment Mode |
| 7.1 | — | RetrieveCoMOrTariffTriggeredBil | Update. This will be generated by the ESME or the |
| 8 | 4.4.2 | lingDataLog | GSME on the change of mode. Update Debt Configuration that the previous tenant has |
| 9 | 2.3 | Update Debt | had. |
| 10 | 1.5 | Update Meter Balance | Adjust/Reset Meter Balance if required. Delete any schedules that may have been set up for |
| 11 | 5.3 | Delete Schedule | the tenant that is moving out. |
| 12 | 5.1 | Create Schedule | Default schedule. |
| 13 | 3.1 | Display Message | The supplier may wish to send a custom message. |
| 14 | — | Manage Consent | This is required for consumption data collection and use of Wi-Fi if VWAN is used for communication. |
| 15 | — | Restrict Access for Change of | This is required at beginning of the process to ensure |
| 16 | — | Tenancy | the consumption data is restricted to protect the tenant who moved out. If VWAN is used for communication, this service request may result in the Wi-Fi being disabled by the VWD acting as the PPMID/IHD/CAD. This can occur because the Wi-Fi network and its configuration may belong to the tenant who has moved out. As a result, the Energy Supplier may receive an E21 timeout for this service request and any subsequent requests. It is therefore recommended for the Energy Supplier to provide guidance to the new tenant asking them to |
| 17 | 3.2 | — | re-establish the Wi-Fi connection. |
| 17.1 | — | Disable Privacy PIN | Disable Pin. This may have been set up for the tenant moving out to protect any of the messages sent to them. If this is not set up, the new tenant will not be able to |
| 18 | 3.5 | — | see any messages that might be sent by the supplier. |
| 19 | 1.1.1 | Update Import Tariff (Primary Element) | Update Tariff and Price |
| 19.1 | — | Update Payment Mode | — |
| 20 | 1.6 | — | Payment Mode = ‘Credit; |
| 20.1 | — | Retrieve Import Daily Read | Read back the midnight meter reading that the meter |
| 21 | 4.6.1 | Log | has made. |
| 21.1 | — | RetrieveCoMOrTariffTriggered | Meter Reading at the time of Tariff/Payment Mode |
| 21.2 | — | BillingDataLog | Update. This will be generated by the ESME or the |
| 22 | 4.4.2 | — | GSME on the change of mode. |
| 22.1 | — | Read Prepayment Daily Read | Take the mid-night Prepayment data, which was the |
| 23 | 4.14 | Log | last log taken for the old tenant. |
| 23.1 | — | Update Meter Balance | — |
| 24 | 1.5 | — | Adjust/Reset Meter Balance if required. |
| 24.1 | — | Delete Schedule | Delete any schedules that may have been set up for the tenant that is moving out. This is optional if there is |
| 25 | 5.3 | — | a change in schedule. |
| 25.1 | — | Create Schedule | Default schedule. This is optional if there is a change in |
| 26 | 5.1 | — | schedule. |
| 26.1 | — | Display Message | — |
| 27 | 3.1 | — | The supplier may wish to send a custom message. |
| 28 | — | Manage Consent | This is required for consumption data collection and use of Wi-Fi if VWAN is used for communication. |
| 29 | 3.2 | Restrict Access for Change of Tenancy | This is required at beginning of the process to ensure the |
| 29.1 | — | — | consumption data is restricted to protect the tenant who moved out. If VWAN is used for communication, this service request may result in the Wi-Fi being disabled by the VWD acting as the PPMID/IHD/CAD. This can occur because the Wi-Fi network and its configuration may belong to the tenant who has moved out. As a result, the Energy Supplier may receive an E21 timeout for this service request and any subsequent requests. It is therefore recommended for the Energy Supplier to provide guidance to the new tenant asking them to re-establish the Wi-Fi connection. |
| 30 | 3.5 | Disable Privacy PIN | Disable Pin. This may have been set up for the tenant moving out to protect any of the messages sent to them. If this is not set up, the new tenant will not be able to see any messages that might be sent by the supplier. |
| 31 | 1.1.1 | Update Import Tariff (Primary Element) | — |
| 31.1 | — | — | Update Tariff and Price |
| 32 | 2.1 | Update Prepay Configuration | Update the:- • Non-Disablement Calendar. This will stop the load switch from opening in this case of a prepayment customer. • Prepayment Setting. |
| 33 | 1.6 | Update Payment Mode | • Payment Mode = ‘Prepayment’ • Set the Debt Collection Settings and the Disablement Threshold |
| 34 | 4.6.1 | Retrieve Import Daily Read Log | Read back the midnight meter reading that the meter has made. |
| 35 | 4.4.2 | RetrieveCoMOrTariffTriggered | Meter Reading at the time of Tariff/Payment Mode |
| 35.1 | — | BillingDataLog | Update. This will be generated by the ESME or the GSME on the change of mode. |
| 36 | 2.3 | Update Debt | Set up any debts for the new tenant. |
| 37 | 1.5 | Update Meter Balance | Adjust/Reset Meter Balance if required. |
| 38 | 5.3 | Delete Schedule | Delete any schedules that may have been set up for the tenant that is moving out. This is optional if there is a change in schedule. |
| 39 | 5.1 | Create Schedule | Default schedule. This is optional if there is a change in schedule. |
| 40 | 3.1 | Display Message | The supplier may wish to send a custom message. |
| 41 | 0x8F66 | Device | Future Dated Command Outcome - Success |
| 42 | 0x8F67 | Device | Future Dated Command Outcome - Failure |
| 43 | 1.1.1 | Update Import Tariff (Primary Element) | Tariff And Price Update |
| 44 | 1.6 | Update Payment Mode | Payment Mode = Credit |
| 44.1 | — | Retrieve Change of Mode/Tariff Triggered | — |
| 45 | 4.4.2 | Billing Data Log | Meter Reading |
| 46 | 1.5 | Update Meter Balance | — |
| 47 | 5.3 | Delete Schedue | Optional-If Change in Schedule |
| 48 | 5.1 | Create Schedule | Optional – If Change in Schedule The supplier may wish to send a |
| 49 | 3.1 | Display Message | custom message. |